Original Citation – Weiss, D. J., Dawis, R. V., England, G.W., & Lofquist, L. H. (1967). Manual for the Minnesota Satisfaction Questionnaire. Minneapolis: University of Minnesota, Industrial Relations Center.
Vocational Psychology Research
University of Minnesota
N612 Elliott Hall
75 East River Road
Minneapolis, MN 55455-0344
Phone - 612-625-1367
Fax - 612-626-2079
Price & Availability – Three forms are available: two long forms (1977 version and 1967 version) and a short form. See instrument website to view copy of the instrument, order details and price guide. Bibliography, manual and scoring guide available for free download.
Brief Description of Instrument – Measures satisfaction with various aspects of work and work environments.
Administration time – 5 minutes.
Scale Format – 20 items. 5-point Likert scale. Responses range from 1 (very satisfied) - 5 (very dissatisfied).
Administration Technique – Self-administered questionnaire.
Scoring and Interpretation – Sum of all item responses measures general job satisfaction. Sum items in subscales to determine score: intrinsic and extrinsic job satisfaction (10 items each).
Factors and Norms – Three scales that measure intrinsic, extrinsic, and general job satisfaction.
Test-retest Reliability – For General Satisfaction 0.89 over one-week and 0.70 over one year. No results for intrinsic or extrinsic sub-scales.
Internal Consistency – The alphas for intrinsic ranged from 0.84-0.91, median 0.86. For extrinsic satisfaction from 0.77-0.82, median 0.80. For general satisfaction 0.87-0.92, median 0.90.
Construct Validity – The MSQ has been shown through data from various occupational groups to differentiate job satisfaction at the 0.001 significance level on all scales.
Strengths – Useful in exploring client vocational needs, in counselling follow-up studies, and in generating information about the reinforcers in jobs. Demonstrated reliability and validity.
Notes for Consideration – Manual recommends using long-form of questionnaire whenever possible to obtain more complete description of different aspects of work satisfaction. Requires reading at the fifth grade level or higher.
Updates – See website for most current version.
Published APN Studies using instrument –- Koelbel P, Fuller S & Misener T (1991). An explanatory model of nurse practitioners job satisfaction. Journal of American Academy of Nurse Practitioners, 3(1), 17-24. View in PubMed
Koelbel P, Fuller S & Misener T (1991b). Job satisfaction of nurse practitioners: An analysis using Herzberg’s theory. Nurse Practitioner, 16(4), 43, 46-52, 55-56. View in PubMed
Lamarche K, Tullai-McGuiness, S. Canadian Nurse Practitioner Job Satisfaction. Case Western Reserve University. 2008; DNP. 136 p
Related Methods Articles (Not Reviewed) – See instrument website for extensive MSQ Bibliography.